A work from home customer service job is one of the most popular ways to earn an income without ever having to leave the house. Working customer service from home can entail anything from taking orders for flowers to answering questions about services, products or customer account information. Unlike some work from home jobs, this type of employment generally requires the purchase of specific equipment such as headsets to ensure the quality of service customers receive. You must also have a landline and an area to work in that is free from background noise. You may also be required to have high-speed internet, use a particular phone service or type thirty five words per minute.
Many like the work from home customer service job option largely because of flexible shifts. These days, companies like to present themselves as accessible by offering twenty four hour assistance to their customers. This means a person looking to earn a home based income before or after work or just on the weekends will have a good chance of finding something that fits their schedule. It is also a popular option for stay at home moms that need or would just like to earn a little income on the side. Depending on the company an individual can expect to get paid by the hour or by the amount of time they spend talking on the phone to customers.
Some companies take on their home based customer service reps as employees and some take them on as contractors. Those with computer help desk skills and prior experience working in call centers are extremely valuable when it comes to landing a work from home customer service job. However, there are many other home based customer service jobs for those with little or no experience in these areas. In fact, many of these companies offer training to use their programs and handle callers. Other things that may be required are a background check, drug tests or that the employee live in a specific city or state.
Those who choose this home based work option must keep in mind that companies are often very strict about making sure their employees to have a quiet place in which to do their work from home customer service job. This is to ensure that their customers receive the best service; otherwise, a worker can be dismissed. Also, you must have a dedicated landline with a cord. No cell or cordless phones are allowed. While a few companies are currently working to integrate VoIP with their systems, most have yet to do so. It is important to check each company’s requirements to make sure you are an eligible candidate for employment.
If this is something you may be interested in, there are many postings on the internet for this type of work. With a little time and research, it is easy to see there are a number of reliable and established companies that regularly seek out individuals for work from home customer service jobs from coast to coast.
