Showing posts with label work from home customer service. Show all posts
Showing posts with label work from home customer service. Show all posts

Friday, November 9, 2012

Looking for a Legitimate Work from Customer Service Job?

Of all the work from home jobs that are the most credible and legitimate, work from home customer service positions rank at the top of the list.

One of the most well-known and established companies that offer this type of position is West at Home.

From their website:

....West at Home is an award-winning service from West Corporation, the nation's leading provider of outsourced communication solutions. We employ thousands of home-based agents located across the country as well as the industry's most robust and advanced infrastructure to deliver superior service to our clients' customers....

Their easy to navigate website gives quite a bit of information about what they are looking for, who makes a good fit for work from home customer service jobs and even a little about what the work is about-- which is mostly supporting a client's needs. This may involve:

  1.  Obtaining, entering and verifying customer information
  2.  Answering customer questions and resolving issues
  3.  Explaining sales features or offering additional products or services
West at Home offers the opportunity for in-home training through Instructor Led Training (ILT) where future agents have a set training schedule in a virtual classroom. They offer projects and positions that are good for not just stay at home moms, but college students, retirees and those simply looking for a full-time income.

The site also provides information on what will be needed in order to be a work at home customer service rep with West at Home. Once you take the test to find out whether you are a good fit for a work at home customer service position, you can begin the application process.

If you are looking for a legitimate and secure work at home customer service position, it would seem West at Home would be it!


Friday, September 23, 2011

Real Work from Home Opportunities with Convergys!

Read it here!

http://www.marketwatch.com/story/convergys-work-as-you-like-it-employment-drive-to-hire-thousands-2011-09-23


Convergys is hiring again!

Convergy, a major agent-assisted customer service company, is looking to fill over 2,000 positions in the United States within the next 60 days. Half of those positions are for work at home agents. 

The positions involve conducting customer service via phone calls, web chat and email. Prospective applicants can expect an hourly wage between $9 and $12 in addition to health benefits, paid time off and tuition reimbursement. 

Interested? To find what locations these positions are available in go to www.convergyworkathome.com.


Convergys is looking for candidates that are computer-literate, have excellent skills in both communications and interpersonal relations and a strong work ethic. Experience in customer service, sales, or technical support is plus. No college degree required.


Give it a look! Your work at home career awaits!

Tuesday, July 19, 2011

July 18, 2011-Work from Home Jobs in Olathe, Ks!!

According to a PRESSWIRE via COMTEX, Convergys Corporation CVG, a global leader in relationship management, is hiring for work-at-home positions in Olathe, Kansas. 

The company will need about 60 work-at-home employees to offer customer service support to Convergys clients. 

These positions offer a perfect chance for committed individuals seeking a work schedule outside the regular 9-to-5 routine. 

Convergys provides comprehensive training to their work from home employees, in addition to competitive wages, performance incentives and benefits that include medical/dental insurance, tuition compensation, 401(k) and paid and unpaid time off.
When applying for a position with the company potential candidates should have a good history in customer service, solid computer/keyboarding skills and the capability to work hours that best meet the business needs of the Convergys client. A background check and drug screening will be required.   

To meet the requirements of a work from home candidate,  one must have a quiet place to work in their home, a computer that meets the minimum standards, a monitor measuring at a minimum of 17 inches and high speed internet. All those hired witll first attend training sessions and work on-site then take part in an additional two weeks of training when beginning their work from home position.

Interested? Apply here: www.convergys.com/careers .

Tuesday, June 14, 2011

Where You Can Make Extra Money Online

Anyone who has a computer has probably looked for a way to make extra money online. Even those with the best paying jobs are finding it hard to make ends meet these days and there is nothing wrong with trying to earn a little extra cash here and there. This is especially true with the way expenses keep going up while the average income stays right where it is. The typical response is to cut back on expenses. However, this just doesn't always cut it. Sometimes, a little extra income is a necessity. So what do you get? A lot of people looking for a way to make extra money online!

Who is going to go sign up for extra hours at the Pizza Shack when they've already worked their full time job and they still have a household to run or college to get through? What people are hoping for when they are looking for a way to make extra money online is to find something that they can do in the comfort of their home on a part time basis where the money is worth their time. And believe it or not, it is actually possible to make extra money online in a number of different ways. While some find their answer in the form of filling out surveys or blogging, others find their extra income through online tutoring or selling ebooks.

Who are the ones that are successful at making extra money online? First and foremost, it is those who have a good sense of reality. They know better than to get sucked into fly-by-night schemes that promise to make a person a millionaire overnight with little or no effort. To make extra money online, a person has to have some idea of what he or she is comfortable with. While some are at ease with taking the reins into their own hands and creating their own opportunity, there are those who simply prefer taking on work from a legitimate work from home company.

Looking for some legitimate examples of how others make extra money online? Consider:

· Working as a customer service rep in the travel industry or taking orders for flowers or catalogs. Companies such as Alpine Access and Working Solutions are two popular options for finding home-based customer service work.

· Using your talents! Many who make extra money online do so by selling their homemade crafts on websites like Etsy. This can be anything from ceramics to jewelry to candles to purses to photographs.

· Spinning off from your current career. Online tutoring, graphics design, consulting, editing and proofreading and even phone-based nursing support centers are some of the top well-paying options to make extra money online with.

No matter what walk of life a person comes from, needing to make extra cash is now a common thread that just about everyone is dangling from. The nice thing is, with enough research, there is likely an online opportunity to make extra money online for the most un-savvy computer user.

Sunday, June 13, 2010

A Look at Work from Home Customer Service Jobs

A work from home customer service job is one of the most popular ways to earn an income without ever having to leave the house. Working customer service from home can entail anything from taking orders for flowers to answering questions about services, products or customer account information. Unlike some work from home jobs, this type of employment generally requires the purchase of specific equipment such as headsets to ensure the quality of service customers receive. You must also have a landline and an area to work in that is free from background noise. You may also be required to have high-speed internet, use a particular phone service or type thirty five words per minute.

Many like the work from home customer service job option largely because of flexible shifts. These days, companies like to present themselves as accessible by offering twenty four hour assistance to their customers. This means a person looking to earn a home based income before or after work or just on the weekends will have a good chance of finding something that fits their schedule. It is also a popular option for stay at home moms that need or would just like to earn a little income on the side. Depending on the company an individual can expect to get paid by the hour or by the amount of time they spend talking on the phone to customers.

Some companies take on their home based customer service reps as employees and some take them on as contractors. Those with computer help desk skills and prior experience working in call centers are extremely valuable when it comes to landing a work from home customer service job. However, there are many other home based customer service jobs for those with little or no experience in these areas. In fact, many of these companies offer training to use their programs and handle callers. Other things that may be required are a background check, drug tests or that the employee live in a specific city or state.

Those who choose this home based work option must keep in mind that companies are often very strict about making sure their employees to have a quiet place in which to do their work from home customer service job. This is to ensure that their customers receive the best service; otherwise, a worker can be dismissed. Also, you must have a dedicated landline with a cord. No cell or cordless phones are allowed. While a few companies are currently working to integrate VoIP with their systems, most have yet to do so. It is important to check each company’s requirements to make sure you are an eligible candidate for employment.

If this is something you may be interested in, there are many postings on the internet for this type of work. With a little time and research, it is easy to see there are a number of reliable and established companies that regularly seek out individuals for work from home customer service jobs from coast to coast.